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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Microsoft Online Services Business Value by Microsoft

June 01, 2009 - (Free Research) Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The CIO's Guide to IT Cost Optimization During the Recession by Hewlett-Packard Company

June 18, 2009 - (Free Research) In today's dynamic economy it is important for CIOs to be thinking about how to strengthen their organization and position themselves for success for a future economic upturn and growth. Read this guide to learn how a company can make changes to IT that generate real business value.
(EGUIDE) VIEW ABSTRACT | GO TO

Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence by myDIALS Inc.

November 04, 2009 - (Free Research) This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc.

November 04, 2009 - (Free Research) This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd

October 27, 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Evaluating the Advantages and Pitfalls of SAP Managed Hosting by Freudenberg IT

June 16, 2009 - (Free Research) In this webcast, you will learn what to look for in an SAP managed hosting provider -- including how to determine your organization's requirements and how to evaluate potential providers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Global Delivery: A Course to High Performance in a Multi-Polar World by Accenture

February 18, 2009 - (Free Research) To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation

September 01, 2009 - (Free Research) As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation

June 05, 2009 - (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Outsourcing Drives Business Process Improvements by CompuCom Systems, Inc.

June 01, 2009 - (Free Research) More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence for the Health Care Industry: Actionable Insights for Business Decision Makers by SAP America Inc

January 23, 2009 - (Free Research) Hospitals from across the world are facing increased pressure to improve operations from multiple directions. What is needed is a new generation of business intelligence (BI) tools and applications designed with the health care sector in mind, capable of integrating cross and inter-departmental processes and information.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

International Marketing Company Gains Quick and Easy Messaging Disaster Recovery by Microsoft

August 23, 2007 - (Free Research) This case study examines the benefits Catalina Marketing began reaping once they signed up for Microsoft Exchange Hosting Services.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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