Topics Related to Your Search
Field Service Management
|
Enterprise Asset Management (EAM)
|
Customer Relationship Management (CRM)
|
Service Organization Management
|
Work Order Management
|
Scheduling
|
Business Process Management (BPM)
|
IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
|
Customer Service (General)
|
Service Dispatch
1 - 25 of 85 | Next Page
Too many results? Filter by:
All result types
Software
Services & Resellers
Hardware
Research
Optimizing Today's CRM Business Processes by TechExcel
August 2008 - (Free Research) TechExcel Service Suite gives organizations the total visibility and actionable intelligence you demand for all service desk, asset management and customer support business processes.
Astea Alliance - Service Lifecycle Management by Astea International Inc.
(E-mail this company )
Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
Sales Order Management Software for .Net2.0 by SLINGSHOT.
Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.
ERP for Service Organizations by Epicor Software Corporation.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
Alliance PocketPC - Impact Field Productivity by Astea International Inc.
(E-mail this company )
Alliance PocketPC:
For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device.
Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
Mobile Field Services Best Practices by Astea International Inc.
(E-mail this company )
November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study.
ServiceCEO Enterprise--Multi-site Service Organization Management by Insight Direct
(E-mail this company )
ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.
Enterprise Engineer for Assets Demo by McLaren Software
(E-mail this company )
January 2008 - (Free Research) Enterprise Engineer (EE) for Assets enables Owner-Operator organizations to assure the integrity of their asset documentation, helping them increase operational efficiency, decrease lost production time and reduce the risk of non-compliance. View this demo to see how Enterprise Engineer for Assets operates.
IFS Enterprise Asset Management - EAM / CMMS by IFS
IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.
Astea Alliance Service Management Suite by Astea International Inc.
(E-mail this company )
Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
Configuration Management - How to Really Cover your Assets by Numara Software
April 2008 - (Free Research) Configuration Management is the heart of IT Service Management. This webcast will teach you what hardware and software exist in that environment, and how they relate to each other. Also discussed is how to increase service quality and reduce costs
Aberdeen Report: Making Money via Mobile Field Services by Astea International Inc.
(E-mail this company )
November 2007 - (Free Research) Aberdeen’s research shows that field service organizations must deal with increasing customer demand for faster service resolution and escalating costs as top market pressures. To address both areas, organizations are leveraging automation and mobile solutions to improve workforce productivity and capture more accurate service information.
The Top 10 Things You Should Know About PCI Compliance by Forrester Research
(E-mail this company )
Sponsored by: Qualys, Inc
March 2007 - (Free Research) The PCI Data Security Standard was released to ensure consistent standards for protecting credit card data. However, noncompliance was high since the consequences weren’t clear. Recently, credit card companies threatened punitive consequences for noncompliance. As companies scramble to get compliant, here are the top 10 things they need to know.
Strategies for Profitable Growth - Aerospace & Defense Manufacturing by SAP America, Inc.
February 2008 - (Free Research) Examine the comprehensive strategies, solutions, and best practices for the aerospace and defense (A&D) manufacturing industry based on technical and business expertise. Learn best practices and strategies for profitable growth in the...
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.