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Numara Track It! - Change Management Webinar by Numara Software June 08, 2009 - (Free Research) The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of... (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

HSBC Calculates Improved IT Support Productivity and Patch Management by Intel Corporation April 02, 2009 - (Free Research) In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology. (WHITE PAPER) GO TO WHITE PAPER

IDC Report: IT Service Management Adoption Trends and Strategies by Hewlett-Packard Company September 08, 2008 - (Free Research) Check out this white paper that discusses the findings of an IDC survey of over 600 IT organizations worldwide. The survey identifies issues confronting IT departments that are adopting service models and to better understand the status and priorities of key functions and processes that underlie successful implementation of IT service management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Distributed Order Management: Maximizing Customer and Partner Sales Online by Sterling Commerce March 01, 2007 - (Free Research) This IDC White Paper examines the importance of distributed order management. We explain the changing market conditions that have given rise to it and discuss the emergence of a new type of business whose charter is to steer consistency of brand as a product or service is marketed and sold across an extended selling chain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Road Map To The Perfect Order - Best Practice Strategies For Success by Sterling Commerce August 01, 2007 - (Free Research) In the quest for a perfect order, enterprises must design their new road map to address process ownership, process optimization, technology support, and solution agility. Though "perfect order" may mean so many things to so many people, 63% of enterprises, in an August 2007 Forrester survey believe that a "perfect order" exists. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Oracle ONE - News for Midsize Businesses - Autumn 2008 by Oracle Corporation November 2008 - (Free Research) Read this issue to learn how to ensure that your information systems are secure and stable enough to protect all your information assets. Find out more about how Oracle can help ensure your business continuity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing Intel vPro Technology to Drive Down Client Management Costs by Intel Corporation December 2008 - (Free Research) Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program. (WHITE PAPER) GO TO WHITE PAPER

Stop Data Leaks via Email: Top 5 Tips by Proofpoint, Inc. January 2009 - (Free Research) Data loss prevention strategies and technologies for email can help you protect valuable information assets while also addressing increasingly complex global compliance requirements and enabling more secure and efficient business operations. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Four Common ERP Implementation Mistakes by IFS January 2009 - (Free Research) Here are four common mistakes an implementation leader and team can make, and suggestions on how to avoid them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave™: Order Management Hubs, Q4 2008 by Sterling Commerce November 2008 - (Free Research) In the second update to the industry's only process-focused order management assessment of its kind, Forrester evaluated eight leading order management solutions in a 152-criteria evaluation. We found that Sterling Commerce and Oracle E-Business Suite led the pack among the Leaders who delivered technologies that support the perfect order. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Raging Wire & Critical Power Competency Center by Square D Critical Power Competency Center November 2008 - (Free Research) Raging Wire Enterprises, a 200,000 sq/ft Tier IV data center discusses how its strategic partnership with Square D CPCC contributes to its reliability, uptime and an ultimate success. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Newsletter Featuring Gartner research on IT Operations Management by Hewlett-Packard Company September 2008 - (Free Research) Read this paper to learn about the nine common IT management products that provide consolidation, integration and information that support the infrastructure projects of major enterprises. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Texas Petrochemicals Automatically Prints Work Order Attachments from Oracle eAM by STR Software May 2009 - (Free Research) As an STR Software customer since 2004, Texas Petrochemicals was excited about the opportunity to leverage its existing AventX investment and automate another manual process - the printing of work order database attachments from Oracle E-Business Suite. This case study has the details. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Portfolio Construction and Trading: Seven Key Factors in Evaluating Order Management Systems to Close the Gap by Advent Software, Inc January 2009 - (Free Research) This document examines the current state of Order Management Systems (OMS) portfolio management capabilities, identifies major challenges and "pain points" that firms encounter, and outlines seven system attributes needed to overcome them. (WHITE PAPER) GO TO WHITE PAPER

20 Steps To Delivering The Perfect Order by Sterling Commerce March 2009 - (Free Research) How can business process and applications professionals lead the charge in optimizing the processes and systems to deliver the perfect order? How does a business process and applications professional know the key steps to supporting a perfect order? Forrester has developed a best practices checklist of 20 steps required to support a perfect order. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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