Lawson Enterprise Asset Management (EAM) Software by Lawson Software. The Lawson M3 Enterprise Asset Management (EAM) software is a best-of-breed maintenance solution that can be easily integrated with your other business operations. It helps more... >> Discover more offerings from Lawson Software.
		Astea Alliance Service Management Suite by Astea International Inc.. Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales more... >> Discover more offerings from Astea International Inc..

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Enterprise Asset Management (EAM) | Field Service Management | Business Process Management (BPM) | Service Organization Management | Enterprise Resource Planning (ERP) | Work Order Management | Business Intelligence Solutions | Facilities Management and Maintenance | Equipment Maintenance | Compliance Management/ Sarbanes-Oxley Compliance

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Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Configuration Management - How to Really Cover your Assets by Numara Software April 2008 - (Free Research) Configuration Management is the heart of IT Service Management. This webcast will teach you what hardware and software exist in that environment, and how they relate to each other. Also discussed is how to increase service quality and reduce costs (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Improving Help Desk Efficiency: Asset Management and Help Desk Optimization by TechExcel August 2008 - (Free Research) This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deliver Full Workforce Optimization and Build the Optimal Service Solution by SERVICEPower. February 2008 - (Free Research) A large field service force is the primary cost in a service organization, yet it is only relatively recently that IT tools have been available to maximize the productivity of this part of the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

LANDesk - Enterprise Desktop & Security Mgmt. for North American Companies by CreekPointe (E-mail this company) LANDesk® solutions were designed specifically for North American companies and empowers enterprises to centrally manage and protect desktops, servers and mobile devices through a single console. They're cost-effective, intelligent and provide IT & Help Desk Managers with a rapid time to value.  (RESELLER & SERVICE) GO TO DETAILED REPORT

Network Optimization: Achieving Success and Profitability in Field Service by SERVICEPower. February 2008 - (Free Research) A key element and requirement for optimization is the ability to manage field resources. This essentially means that a service organization has to have access to qualified service personnel. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Purchasing a CMMS and The Long Term Benefits of Training by Thinkage Ltd. March 2008 - (Free Research) Companies that purchase training along with their CMMS package are better informed, prepared and confident in their abilities to work with their new system and they have a much greater chance of a successful implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales Order Management Software for .Net2.0 by SLINGSHOT. Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Effective Field Service Outsourcing and Channel Management Strategies by SERVICEPower. February 2008 - (Free Research) Bookended by the OEM and the end-customer, service networks can be comprised of multiple organizations like 3PLs, contract field service outfits, contract manufacturers, distributor partners, and even other OEMs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realize the Benefits of Design, Operate, Maintain Today by IFS July 2008 - (Free Research) Industrial facility designers and those who operate and maintain those facilities need to work together closely to improve plant efficiency and business profitability over time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Symantec™ IT Compliance Solution by Symantec Corporation. July 2008 - (Free Research) Today's enterprise is challenged to find consistent and cost-effective ways to comply with internal and external governance mandates, including regulations and industry standards. Download the new Symantec IT Compliance Solution Brochure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get the Fuel You Need to Combat Rising Gas Prices - Making Your Mobile Workforce more Efficient by Astea International Inc. (E-mail this company) May 2006 - (Free Research) The livelihood of your mobile workforce hinges on their ability to travel to and from job sites - with gas prices continuously on the rise your bottom line is going to feel the pain. Streamlining your processes and maximizing your profits is essential for survival in today's economic environment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Turn the Dial to "On" with Effective ITSM and Relieve IT Pressure Now by Numara Software August 2008 - (Free Research) Listen to this Webcast to learn about the key challenges surrounding IT Service Management (ITSM), how organizations are resolving those issues, and what tools your organization can leverage to increase its ITSM efforts. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company) Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Getting a Head Start in Software Asset Management: Managing Software for Improved Cost Control, Better Security and Reduced Risk by Centennial-Software July 2008 - (Free Research) This white paper provides a general overview of SAM benefits, and then addresses the specific issues involved in getting SAM up and running in your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ServiceCEO Enterprise--Multi-site Service Organization Management by Insight Direct (E-mail this company) ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company) Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Supporting Mobile Enterprise Operations with GPS: The Benefits are Easy to Find by Intermec March 2008 - (Free Research) Intermec and LinksPoint have developed this white paper to illustrate how GPS can reduce costs and improve efficiency for mobile enterprise operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

e-Book: Chapter 5 - Understanding the Data Collection Process by Symantec Corporation. August 2008 - (Free Research) Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Programmable Logic Controller Product Lines (PLCs) by Automation Direct Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Podcast: Asset Tracking Initiatives for People, Process & Technology by TrenStar (E-mail this company) August 2007 - (Free Research) Choosing the right solution plays an integral role in implementing an effective asset management solution. To get started with identifying the best solution for your asset tracking initiative, this podcast identifies four distinct stages. It also explains how finding one partner who can support all these needs greatly increases your success rate. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

People, Process & Technology: Finding the ROI in Your Asset Tracking Initiatives by TrenStar (E-mail this company) July 2007 - (Free Research) Implementing asset tracking solutions is not as simple as investing in good technology. Using complex technologies to solve asset management issues without integrating technology with proven processes can be very detrimental to your business. This paper offers advice for implementing an asset management solution to increase supply chain visibility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AC Drives and Industrial AC Motors by Automation Direct AC Variable Frequency Drives (VFD): AutomationDirect carries AC variable speed drives for all your speed control applications.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

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