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Enterprise Asset Management (EAM)
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Field Service Management
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Compliance Management/ Sarbanes-Oxley Compliance
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Facilities Management and Maintenance
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Enterprise Resource Planning (ERP)
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Customer Service (General)
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Research
Backup Versus Archiving: Firms Need Separate Strategies For Each by Forrester Research
Sponsored by: CGS, Canada
November 2006 - (Free Research) Data archiving and data retention is one of the most important storage priorities facing IT departments today. With regulatory requirements, legal discovery costs, and internal best practices, organizations must invest in the appropriate technology for data retention. Learn the business benefits of both data archiving and retention now.
ERP for Service Organizations by Epicor Software Corporation.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
ServiceCEO Enterprise--Multi-site Service Organization Management by Insight Direct
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ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.
IFS Enterprise Asset Management - EAM / CMMS by IFS
IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.
Maintenance at Holy Cross College by Thinkage Ltd.
March 2008 - (Free Research) Learn how one company uses maintenance management software to manage work orders, track inventory, and report of problems. Explore how you can keep expenses under control while continuing to provide high-quality work.
32-bit and 64-bit Windows: The key differences by Intel Corporation.
July 2008 - (Free Research) Download this webcast to learn about the key memory issues involved with 64-bit, as well as the decision points to be aware of when looking at X64, X86 and IA64 architectures
Managing Assets with Numara® Track-It! (including Bar Code) by Numara Software
April 2008 - (Free Research) Listen to this Webcast to learn how to manage your company’s assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking.
Address the Key Implications for Compliance Management by IBM Software Group
June 2008 - (Free Research) In this white paper learn efficient and effective strategy for IT governance and compliance management, as well as how to align IT systems with business objectives, getting everything to work toward a common goal.
Aberdeen Report: Making Money via Mobile Field Services by Astea International Inc.
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November 2007 - (Free Research) Aberdeen’s research shows that field service organizations must deal with increasing customer demand for faster service resolution and escalating costs as top market pressures. To address both areas, organizations are leveraging automation and mobile solutions to improve workforce productivity and capture more accurate service information.
Astea Alliance Service Management Suite by Astea International Inc.
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Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
IT Innovation without Breaking the Bank by FrontRange Solutions Inc
July 2008 - (Free Research) This webcast discusses how IT is challenged to meet rising business expectations while managing increasing infrastructure complexity at the lowest cost possible. It also explains why generic IT processes are no longer effective.
TrenStarAM Asset Visibility, Management and Tracking by TrenStar
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TrenStarAM is web-based reporting software that provides greater asset visibility, allowing resources to be managed more efficiently. TrenStarAM delivers a powerful asset management solution which enables you to focus on your business, rather than the whereabouts of your assets. TrenStarAM allows you to track and manage your critical assets.
Dispatch Direct: Service Call Dispatching by Dispatch Direct
Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.
Dell Solutions for HIPAA Compliance by Dell, Inc
April 2008 - (Free Research) In addition to distributing software applications and updates, Dell’s Software Distribution software service can be used to send user documentation to desktop and laptop PCs regardless of their location.
Astea Alliance - Service Lifecycle Management by Astea International Inc.
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Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
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