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Enterprise Asset Management (EAM)
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Service Organization Management
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Business Process Management (BPM)
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Maintenance, Repair and Operating Supplies (MRO)
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Astea Alliance Service Management Suite by Astea International Inc.
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Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
Alliance PocketPC - Impact Field Productivity by Astea International Inc.
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Alliance PocketPC:
For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device.
Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
Astea Alliance - Service Lifecycle Management by Astea International Inc.
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Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
Symantec™ IT Compliance Solution by Symantec Corporation.
July 2008 - (Free Research) Symantec offers a complete IT compliance management solution that can be easily integrated to support any organization’s IT governance, risk, and compliance initiatives.
Sales Order Management Software for .Net2.0 by SLINGSHOT.
Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.
IFS Enterprise Asset Management - EAM / CMMS by IFS
IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.
Address the Key Implications for Compliance Management by IBM Software Group
June 2008 - (Free Research) In this white paper learn efficient and effective strategy for IT governance and compliance management, as well as how to align IT systems with business objectives, getting everything to work toward a common goal.
Mobile Field Services Best Practices by Astea International Inc.
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November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study.
Optimizing Today's CRM Business Processes by TechExcel
August 2008 - (Free Research) TechExcel Service Suite gives organizations the total visibility and actionable intelligence you demand for all service desk, asset management and customer support business processes.
ERP for Service Organizations by Epicor Software Corporation.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
Real Estate and Facilities Lifecycle Management by FAMIS Software, Inc., An Accruent Company
July 2008 - (Free Research) Aberdeen evaluated 254 enterprises in June 2007 and distinguished Best in Class enterprises by two key measures: percentage of REFLM spend under management and visibility into both spend and process.
Enterprise Engineer for Assets Demo by McLaren Software
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January 2008 - (Free Research) Enterprise Engineer (EE) for Assets enables Owner-Operator organizations to assure the integrity of their asset documentation, helping them increase operational efficiency, decrease lost production time and reduce the risk of non-compliance. View this demo to see how Enterprise Engineer for Assets operates.
Dispatch Direct: Service Call Dispatching by Dispatch Direct
Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.
ServiceCEO Enterprise--Multi-site Service Organization Management by Insight Direct
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ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.
CD/Diskette Shredder - Identity Security Products-NSA Approved by Peripheral Manufacturing. Inc.
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straight cut, cross cut, and NSA approved identity security products shred your data, whether stored on floppy disks, CD's, DVD's, credit cards, or smart cards! Within seconds your disks are completely shredded.Totally unrecoverable. HIPAA, FACTA and Sarbanes-Oxley compliant. WORLD WIDE DISTRIBUTION with converter options.
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